![]() This case is one that can be confusing, since the site may actually be loading, just really slow. “ intermittent” - the request timed out without a response after 10 seconds.“ client” - a 4xx response (other than 403), suggesting a similar server-side setting disabling access.“ blocked” - a 403 response, meaning the server replied that we were forbidden from viewing the home page.“server” - a 5xx response, meaning the server had some type of fatal error.These are based on the HTTP response code to the HTTP HEAD request to your site’s home page: The second part is the status which is being returned. Status AlertsĪt the bottom of the Notification email we send you when monitoring detects an issue with your site there is a section that can provide a little more information: If your theme or one of your plugins create 500 errors, also known as Fatal Errors, on your site, readers won’t be able to access your site and we will send you an email to let you know. Your site is responding intermittently, or extremely slowly. This can happen for different reasons, and the content of the Notification emails should tell you more. Is your site up and running properly, but you’re receiving ‘site down’ notifications? In order to enable this feature from the apps (Android and iOS, Jetpack and WordPress): Enable “ Send notifications via notification”. ![]() In order to enable this feature from the web: ![]() You can now receive notifications about your site being down on the web through and/or push notifications on mobile (Android and iOS) for both Jetpack and WordPress apps. If you’d like to add something to your email filters to make sure these notification emails never get sent to spam, they’ll all be coming from support+monitor AT jetpack DOT com. If you have additional admin users connected to their accounts, they can also enable these email notifications for themselves via Jetpack → Settings → Security. When downtime monitoring is activated, downtime notification emails will be sent to the user who activated it. For general features and FAQs, please see our features page. If it looks like something’s gone awry, we’ll fire off an email notification to the account that Jetpack is connected to. Once activated, one of our servers will start checking your site every five minutes. Jetpack keeps tabs on your site and notifies you the moment downtime is detected. Jetpack’s downtime monitor will continuously watch your site and alert you the moment that downtime is detected.
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